CANCELLATION AND REFUND
Thank you book tent at Niraan Tent City Varanasi.
If, for any reason, You are not completely satisfied with a services We invite You to review our policy on refunds and returns.
The following terms are applicable for any service that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Rann Utsav Tent City, 805, 323 Corporate Park, Near Girish Cold Drink Cross Road, C.G. Road,ahmedabad - 380009
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Rann Utsav Tent City, accessible from https://rannutsavtentcity.org/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
- 100% Refund if cancelled 45 days prior to scheduled arrival date.
- 90% Refund if cancelled more than or equal to 30 days prior to schedule arrival date but less than 45 days to scheduled arrival date.
- 60% refund if cancelled more than or equal to 15 days prior to scheduled arrival date but less than 30 days to scheduled arrival date.
- No refund, if cancelled less than 15 days prior to scheduled arrival.
- Change in guest/guests names would be treated as Cancellation.
- In case of any date change ₹3000/Per Tent + 18% GST will be charged, in addition to rate difference charges if any.
- Rates are exclusive of applicable taxes.
- GST shall be charged as per applicable.
- In case of triple occupancy, any person above 6 yrs. of age will be charged as an extra person (with mattress).
Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us: